Innovating Premises Management

In today's ever-busy and highly-connected world, people demand convenience and efficiency in all aspects of their daily lives. Professionals and business people take full advantage of the comforts of online shopping, food delivery and electronic messaging in order to avoid the hassles of braving the metro traffic, the long lines queing up to a teller and the indirect costs asssociated with those activities. Banks are now distributing their statements and credit card bills though electronic means and many more are allowing online payments. Telcos and other utility companies are doing practically the same as they leverage on the ubiquity of Internet access and popularity of smartphones. In fact, online or mobile app-based services have become synonymous to good customer service, brand loyalty and customer satisfaction.

Safety and security is always a concern, all the more these days when everyday there are reported crimes occuring in any city in any country. Terrorism, theft, murder and other crimes are always on the front page of newspaper and online news sites that many people want concrete solution to such occurences. 

Property Management Offices should take advantage of currently available technologies in order to serve their Homeowners and tenants better by addressing these Convenience and Security concerns.

Because of these security threats, whether living in a gated community or a condominium complex, homeowners are becoming increasingly worried because of the many cases of crime happening all around. We hear them complain often that “Too many unknown people roaming inside the premises. I don’t feel safe anymore. What happens if they are attacked at home?”

Also, many of them are busy at work and being heads of families that they sometimes overlook their responsibilities toward their condominium management. They ask: “Do I have unpaid bills? Am I missing my latest statement of accounts?” This is especially true of Heads of Families working overseas who are for obvious reasons unreachable by paper billing distribution. Many homeowners are likelewise busy people and would most likely won't have time to personally attend to matters like these and as such often say: “A simple permit application like Gate Passes requires me to take time off work and family. There must be a better way.” 

The PMO Manager, homeowners and heads of families themselves, are also very busy people juggling their time between work, personal time and family. As such they may end up unhappy: “Too many paper-work. I must do all these and get home to the wife and kids on time.”

The inefficiencies they face every day make them pause and think: “How much time and money are we spending on distributing these Statements of Account that everyone keeps misplacing?” Most of the time, issues like these, missing billing information, are great sources of conflict between the Management and the Homeowners. Stress!  

Speaking of stress, many times they find themselves asking: “My homeowners and tenants are so demanding. How will I ever please them? There must be a better way.”

These hard-working security personnel lack tools that give them better visibility into the real goings on inside the facilities they manage. Because visitors can typically just enter the building premises unregistered and unsupervised, most of the time, they wonder: “That guy over there is dressed like a delivery boy. But is he supposed to be on this floor?” He has no way of knowing unless he confronts the delivery boy. How many confrontations a day can he make? Can he confront every unknown visitor?

We have all heard about security failures popular places: “I hope that incident at that famous resort casino doesn’t happen here. How can I prevent it from happening? What details can I give if police investigators ask for evidence?” Manually written visitors to logbooks are often unreliable and mostly inadmissible in court. What more, they cannot be archived and stored for a longer period of time without taking up too much space. 

Lastly, when in emergency situations, how will homeowners be notified: “Only 10 guards are on duty to secure 600+ units. How will we notify everyone to evacuate if there’s an emergency? How will we know if the homeowners are having an emergency? There must be a better way.” 

To summarize, all stakeholders in the above want a better way:

The Solution

Primoo is the Innovative Premises Management platform that makes the management of premium residential properties more Convenient and Secure, thereby, increasing property value, homeowners’ satisfaction and peace of mind. It provides Homeowners, Tenants, Property Managers and Security Officers of Premium Residences an easy-to-use, paperless, and secure means to instantly communicate, distribute announcements, messages, billing information and emergency alerts, through mobile phones, desktops and laptops.

This all-in-one management platform delivers the following functionalities right at one’s fingertips:

  

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